Solutions that allow you to deliver more quality to your customers and improve business performance.
Learn moreAnnual Rentability.
+8%
User experience quality and business high performance through processes that improve profits, revenues and quality of service.
Our approach?
Effective ecosystem
Manage implementation
Ensure operation quality
Promote change management
Happy Customers
Reduce complains
Improve process efficiency
Ensure overall quality
Maximized profits
Reduce losses
Increase revenues
Optimize margins
Tacira's business assurance highlights the importance of quality assurance in the telecommunications business not only in monitoring, but also in generating and maintaining trust in the entire ecosystem of partners and end users.
Our process?
| Fase 1 Onboarding |
Fase 2 Upkeeping |
Fase 3 Ensuring |
|
|---|---|---|---|
| Maximizing results | Financial analysis and identification of revenue losses. | SLA analysis and management | Revenues and costs dashboards |
| Customer loyalty | Identification of low performance suppliers for possible replacement | Quality of services management | Customer quality dashboards |
| Ecosystem effectiveness | Support for negotiations with suppliers with SLAs outside the best practices | Active notification of penalties and partners performance management | Service quality dashboards |
| Fase 1 Onboarding |
|---|
| Maximizing results |
| Financial analysis and identification of revenue losses. |
| SLA analysis and management |
| Revenues and costs dashboards |
| Fase 2 Upkeeping |
|---|
| Customer loyalty |
| Identification of low performance suppliers for possible replacement |
| Quality of services management |
| Customer quality dashboards |
| Fase 3 Ensuring |
|---|
| Ecosystem effectiveness |
| Support for negotiations with suppliers with SLAs outside the best practices |
| Active notification of penalties and partners performance management |
| Service quality dashboards |