Maintenance Services

Maintenance Services for High Performance Telecoms and IT Networks

Tacira offers a dedicated system maintenance service, manned by our expert engineering team. Our comprehensive helpdesk environment gives us a 360º view of customer problems, which ensures that we are able to meet the most demanding trouble shooting deadlines.

We collect and correlate alerts, review service logic flows across all elements involved and deliver the solution, ensuring that our customers are able to provide an outstanding customer experience for the most demanding network environments.

Supporting Demanding KPIs and SLIs

We understand what it takes to deliver maintenance services for high performance telecoms and IT networks and to ensure their smooth operation. If something does go wrong, our insight and skills enable problems to be resolved quickly and efficiently.

KPIs and service performance do matter, impacting revenue and profit. Tacira's expertise has delivered outstanding performance to Tier one customers around the world since 1998. We ensure that your network and services meet the most exacting standards, protecting your assets and ensuring outstanding ROI.

Our range of services includes:

• Network Operational Center
• Operations
• Proactive support
• Business intelligence and analysis
• Outsourcing